Shipping

What are the impacts of Covid 19 on Shipping?

We are still shipping as normal.  However, Australia Post is experiencing delays at the moment due to the vast number of orders. We recommend allowing a bit more time than usual for shipment. 

Additionally Australia Post's signature system has changed. You can find more information about shipping through Australia Post during Covid 19 here: https://auspost.com.au/service-updates

Where do you ship?

We ship internationally. 

How much is shipping?

Australia: 

  • $0 - $75.00 : $9.95
  • $75 + : Free
  • Express: $15.99

International:

  • $0 - $150 : $13.99
  • $150 + : Free

When will you ship my order?

We ship within 48 hours of purchase. 

How do you ship my order?

We ship with Australia Post. Once you place an order you will receive an automatic confirmation email that we have received your order. When your order is being shipped you will receive a second email with tracking information. 

Can I track my order?

Yes, we provide tracking information on all our orders, including our international orders. 

How to do you make shipping sustainable?

We have partnered with Hero Packaging. They provide us with sustainable biodegradable mailers that decompose. They are also extremely durable. You can find out more about these mailers here: 

https://heropackaging.com.au/?gclid=CjwKCAiAm-2BBhANEiwAe7eyFAArFABtoytamaFpghV6qjY_58dhHfL1NPQE2US9g8q6EkiSBuaFnRoCPbkQAvD_BwE

Australia Post is also a carbon neutral delivery service. The offset their omissions by investing in carbon offset projects. You can find more out about that here: 

https://auspost.com.au/about-us/corporate-responsibility/our-environment/carbon-neutral-parcel-delivery

If you have further questions please feel free to contact us. 

Info@mieana.com.au